Question 1

Is renting a bounce house worth it?

Accepted Answer

Absolutely. For $200-400, you get hours of entertainment that keeps kids engaged, active, and off screens. Compare that to hiring entertainers or organizing activities yourself. Parents consistently tell us it's the best party investment they make—kids talk about it for months, and you get to actually enjoy the party instead of running it.

Question 2

Is it cheaper to buy or rent a bounce house?

Accepted Answer

Renting is almost always the smarter choice for families. A quality commercial bounce house costs $1,500-3,000+ to purchase, plus you need storage space, a blower, insurance, and maintenance. Renting at $200-400 per event means you'd need 10+ parties just to break even—and we handle delivery, setup, cleaning, and repairs.

Question 3

Why are bounce house rentals so expensive?

Accepted Answer

Here's what you're actually paying for: commercial-grade equipment (not backyard toys), $5M liability insurance, TSSA licensing and inspections, professional cleaning/sanitization between rentals, delivery by trained crews, proper anchoring, and pickup/takedown. DIY or unlicensed operators skip most of this—and you absorb that risk.

Question 4

How do I choose the right inflatable for my event?

Accepted Answer

Consider three things: (1) Guest ages—toddlers need enclosed, low-height units; older kids love combos with slides. (2) Space available—measure your yard and gate width. (3) Theme/activity level—active kids prefer obstacle courses; mixed ages do well with combo units. Tell us your guest count and ages, and we'll recommend the best fit.

Question 5

How much does it cost to rent a bounce house in Windsor-Essex?

Accepted Answer

Pricing depends on the unit size, rental duration, and delivery location. Most bounce houses range from $200-$400 for a 4-8 hour rental. Combos and larger units cost more. Request a quote for exact pricing.

Question 6

What's included in the rental price (setup, takedown, extension cords)?

Accepted Answer

All rentals include professional delivery, setup, safety briefing, and takedown. We provide the blower and extension cords needed to operate the inflatable.

Question 7

Do you charge a delivery fee to my area?

Accepted Answer

Yes. All rentals include a delivery fee based on your location. There is no free delivery. We provide exact delivery pricing with your quote.

Question 8

Do you have minimum order totals for certain locations?

Accepted Answer

For extended service areas like Sarnia-Lambton and London, we may have minimum order amounts to make the delivery worthwhile. Contact us for details on your specific location.

Question 9

How do deposits work and is the deposit refundable?

Accepted Answer

A deposit (typically 25-50% of the total) is required to confirm your booking. Deposits are refundable with sufficient cancellation notice as outlined in our cancellation policy.

Question 10

When is the remaining balance due?

Accepted Answer

The remaining balance is due on the day of your event, before setup. We accept credit cards, debit, e-transfer, and cash.

Question 11

What payment methods do you accept?

Accepted Answer

We accept credit cards, debit cards, e-transfer, and cash. A deposit is required to confirm your booking.

Question 12

Do you offer discounts for schools, nonprofits, or multi-unit orders?

Accepted Answer

Yes! We offer discounts for schools, churches, nonprofits, and customers renting multiple units. Ask about our corporate and school packages when you request a quote.

Question 13

Can I bundle multiple inflatables for a better rate?

Accepted Answer

Absolutely! Multi-item rentals receive discounts. The more you rent, the more you save. We can recommend combinations based on your event type and guest count.

Question 14

Are there extra fees for stairs, long carries, or difficult access?

Accepted Answer

Most standard setups are included in the delivery fee. However, challenging access (steep hills, long carries over 150 feet, or multiple flights of stairs) may require an additional labor fee. We discuss this during booking.

Question 15

How far in advance should I book for summer weekends?

Accepted Answer

Summer weekends (June-August) are our busiest time. We recommend booking 2-4 weeks ahead for best selection. Popular dates like Canada Day and long weekends book up 4-6 weeks in advance.

Question 16

Can I reserve now and pick the exact inflatable later?

Accepted Answer

Yes, you can reserve a date with a deposit and finalize your equipment selection closer to your event. We recommend finalizing at least 1 week before your event.

Question 17

What happens if my event start time changes?

Accepted Answer

Contact us as soon as possible. We can usually accommodate minor time changes. Significant changes may affect delivery scheduling depending on other bookings that day.

Question 18

Do you deliver at an exact time or within a window?

Accepted Answer

We deliver within a 1-2 hour window before your event start time. Exact windows are confirmed when you book. This is standard practice in the industry and allows us to handle multiple deliveries efficiently.

Question 19

How long is the standard rental period?

Accepted Answer

Our standard rental is 4-8 hours. This gives you plenty of time for your event without rushing. Extended rentals and overnight rentals are available for an additional fee.

Question 20

Can I extend my rental time?

Accepted Answer

Yes, if the equipment is not booked for another event, you can extend your rental. Additional hours are charged at a reduced rate. Arrange extensions in advance when possible.

Question 21

Do you deliver the night before?

Accepted Answer

Night-before delivery is available for an additional fee when scheduling permits. This is popular for early morning events. The equipment must remain off and covered until your event.

Question 22

What time do you pick up?

Accepted Answer

Standard pickup is within 1-2 hours after your event end time. We confirm exact windows when you book. The equipment should be deflated and the area cleared when we arrive.

Question 23

Can you do same-day bookings?

Accepted Answer

Same-day bookings are possible when equipment and scheduling allow. Call us directly for same-day availability. Last-minute bookings may be limited to available inventory.

Question 24

Do you service Sarnia and London the same way as Windsor?

Accepted Answer

Yes, we provide the same professional service to Sarnia-Lambton and London. These are extended service areas with higher delivery fees and weekend-focused scheduling. Contact us for availability in your area.

Question 25

How much space do I need for this inflatable?

Accepted Answer

Space requirements vary by unit. Most bounce houses need 15'x15' minimum, combos need 20'x25', and obstacle courses can require 30-100+ feet in length. We provide exact dimensions during booking.

Question 26

Will it fit through my backyard gate? What's the minimum width?

Accepted Answer

Most inflatables fit through gates 36 inches or wider when deflated. Larger units may require 4-5 feet. We can advise on your specific unit and discuss alternatives if access is tight.

Question 27

What if I'm not sure my yard is flat enough?

Accepted Answer

Send us photos or measurements and we can advise. Minor slopes can often be accommodated. Significant slopes may require a different setup location or unit selection.

Question 28

Can you set up on a driveway or concrete?

Accepted Answer

Yes, we can set up on concrete, asphalt, or pavement using tarps and appropriate anchoring methods. Grass is preferred but hard surfaces work well for many units.

Question 29

Can you set up on turf at a school or sports field?

Accepted Answer

Yes, we regularly set up on artificial turf and natural grass fields. We use sandbags instead of stakes on turf to avoid damaging the surface. Confirm with your facility about any restrictions.

Question 30

Can you set up on gravel or sand?

Accepted Answer

Setup on gravel or packed sand is possible for many units using sandbag anchoring. Loose sand (like beach sand) may not provide adequate stability. Contact us to discuss your specific situation.

Question 31

What if there are stairs or a steep slope to the setup area?

Accepted Answer

Stairs and slopes add complexity to delivery. Let us know during booking so we can plan accordingly. Additional labor fees may apply for challenging access situations.

Question 32

How close does your truck need to be to the setup spot?

Accepted Answer

Our truck needs to be within approximately 100-150 feet of the setup location for most inflatables. We can discuss access requirements during booking if you have a challenging setup location.

Question 33

Do I need to reserve driveway parking for your crew?

Accepted Answer

Having driveway access or nearby parking helps speed up delivery and setup. If street parking is the only option, let us know so we can plan accordingly.

Question 34

Can you set up at a park or public space?

Accepted Answer

Yes, we regularly set up at public parks and community spaces. You may need to obtain a permit from your municipality. We can provide insurance certificates if required by the venue.

Question 35

What kind of power outlet do I need?

Accepted Answer

Most inflatables require a standard 110V, 15-20 amp household outlet. This is the same type of outlet you use for appliances. The outlet should be dedicated (nothing else plugged in during use).

Question 36

How far can the inflatable be from the outlet?

Accepted Answer

We provide extension cords that reach up to 100 feet from the outlet. Beyond that distance, a generator may be needed. Let us know your layout during booking.

Question 37

Do I need a dedicated circuit (nothing else plugged in)?

Accepted Answer

Yes, the blower should be the only thing on that circuit during operation. Running other appliances on the same circuit can cause breakers to trip and interrupt the inflatable.

Question 38

Do you provide extension cords?

Accepted Answer

Yes, we provide heavy-duty extension cords with every rental. Our cords are commercial-grade and designed for outdoor use with blowers.

Question 39

What if I don't have power—can I use a generator?

Accepted Answer

Yes, we offer generator rentals for locations without power access. A 3500+ watt generator is typically needed for one inflatable. Let us know if you need a generator when booking.

Question 40

Do water slides require a hose and water source?

Accepted Answer

Yes, water slides require a standard garden hose connected to an outdoor spigot within 50 feet of the slide. You provide the water; we handle setup and water flow.

Question 41

How loud are the blowers?

Accepted Answer

Blowers produce a constant hum similar to a vacuum cleaner (60-70 decibels). Most people tune it out quickly. For noise-sensitive events, consider unit placement away from conversation areas.

Question 42

What happens if the blower stops working?

Accepted Answer

Blower failures are rare but we plan for them. If a blower fails during your event, contact us immediately. We carry backup blowers and can dispatch a replacement quickly in our core service area.

Question 43

Are your inflatables cleaned and sanitized between rentals?

Accepted Answer

Yes, every inflatable is professionally cleaned and sanitized after each rental. We use commercial-grade cleaners that are effective and safe for children.

Question 44

What are the age, height, and weight limits for each unit?

Accepted Answer

Limits vary by unit. Most bounce houses are ages 3-12 with 200-250 lb weight limits. Toddler units are ages 0-5. Adult-rated units accommodate up to 250+ lbs. We provide specific limits for your chosen unit.

Question 45

Can toddlers and big kids use the same inflatable?

Accepted Answer

We recommend separating age groups for safety. If you have mixed ages, consider renting a toddler-specific unit for little ones and a separate unit for older children.

Question 46

Do I need an adult supervising the whole time?

Accepted Answer

Yes, adult supervision is required at all times when the inflatable is in use. We recommend one adult per 8-10 children, or more for toddlers and high-energy activities.

Question 47

Do you provide attendants for events?

Accepted Answer

Yes, we offer trained attendants for larger events, corporate functions, and public festivals. Attendants manage the inflatable, enforce rules, and ensure safe operation. Contact us for attendant pricing.

Question 48

How do you anchor inflatables safely?

Accepted Answer

We use steel stakes on grass (driven 18+ inches into the ground) and heavy sandbags on hard surfaces. All anchor points are secured per manufacturer specifications and TSSA requirements.

Question 49

What are your wind limits?

Accepted Answer

We do not operate inflatables in sustained winds over 25 km/h (15 mph). If winds exceed safe limits during your event, the inflatable must be deflated until conditions improve. Safety comes first.

Question 50

What happens if there's lightning or severe weather?

Accepted Answer

Inflatables must be evacuated immediately if lightning is detected or severe weather approaches. We follow Environment Canada weather advisories. Your safety is more important than continuing the event.

Question 51

What's your cancellation policy if we change our mind?

Accepted Answer

Full refund with 7+ days notice before your event. Partial refund or reschedule option with 3-7 days notice. Less than 3 days notice may forfeit the deposit. See our full cancellation policy for details.

Question 52

What's your weather reschedule/rain-check policy?

Accepted Answer

If we determine conditions are unsafe to operate (high winds, lightning, severe storms), you receive a full refund or can reschedule at no charge. Light rain typically does not affect operation.

Question 53

Can you provide proof of insurance or a certificate for my venue?

Accepted Answer

Yes, we carry $5M liability insurance and can provide certificates of insurance (COI) for venues, schools, and organizations that require proof of coverage. Request your certificate when booking.

Question 54

Do schools/corporate venues need permits or approvals for inflatables in Ontario?

Accepted Answer

Requirements vary by venue. Many schools and municipalities have their own approval processes. TSSA regulates amusement devices in Ontario, and we are fully licensed. We can provide all documentation needed for your venue's requirements.

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