Troubleshooting
Inflatable is getting soft or sagging
Check that the blower is still running and that the air tube is fully attached and not kinked. Zip the deflation tube closed and confirm no one has unplugged the cord.
Redline Inflatables Support
Rental-Day Help Center
Real answers. Fast help. Safer parties.
Find troubleshooting help, safety information and answers to common inflatable rental questions.
Something wrong right now?
Tell us what's happening and we'll get you to the right answer.
- Inflatable is losing air Sagging walls, soft floor or a unit slowly going down while in use.
- Blower isn't running No sound, no airflow, or the blower stopped part way through the day.
- Power keeps shutting off Breaker tripping, GFCI outlet popping, or extension cord issues.
- Water slide problem No water reaching the top, low pressure, or pooling at the bottom.
- Weather changed Wind picking up, rain moving in, or lightning in the area.
- Something is damaged A tear, seam separation, broken stake or damaged blower housing.
- Something else Setup questions, pickup timing, or anything not listed here.
Quick answers, right now
Troubleshooting
Blower stopped running
Confirm power at the outlet, then check the GFCI reset button and the breaker. Blowers overheat if the intake is blocked — clear anything resting against it and let it cool.
Power & Electrical
Breaker or GFCI keeps tripping
Each blower needs its own dedicated 15-amp circuit. Unplug everything else on that circuit, reset the GFCI, and avoid daisy-chaining extension cords.
Water Slides
No water reaching the top of the slide
Turn off other outdoor taps, check for kinks in the hose, and confirm the hose is connected to the slide's water line, not the pool spray.
Weather & Wind
Wind is picking up
Sustained wind above 25 km/h means the unit must be cleared and shut down. Remove all riders first, then shut off the blower and let it deflate.
Weather & Wind
Rain or lightning during the event
Light rain means riders exit until it passes — wet vinyl is slippery. Any lightning or thunder means shut the unit down immediately and keep everyone clear.
Damage & Repairs
There is a tear or damage
Stop use, clear all riders and call or text us right away. Do not attempt a field repair — we will advise whether the unit is safe to continue using.
Safety & Supervision
How many kids can be on at once
Rider limits vary by unit and are posted on the safety placard at the entrance. Keep similar ages and sizes on together and always have an adult supervising.
Ontario & TSSA
Public-event customers: where to find TSSA permit guidance
If your event is at a school, municipality, festival or corporate venue, ask us for the TSSA permit for the specific unit being delivered. Full permit checklists and our licence number live in the TSSA Knowledge Hub.
Ontario & TSSA
Why proper anchoring matters
Anchoring is what keeps a 200 lb inflatable planted when wind catches it. Redline stakes or sandbags every unit to Ontario amusement-device standards as part of setup. It is not optional — it is the difference between a safe rental and one that lifts.
Ontario & TSSA
An anchor or tie-down looks loose — what to do
Stop use immediately, clear all riders, and call or text us. Do not re-stake or re-tie it yourself — the angle, depth and strap tension are set to standard, and we will talk you through it or send someone out.
Ontario & TSSA
Why Redline may make a safety call during your event
Wind, a surface change, or a setup detail can mean we pause or shut down a unit mid-party. These calls follow Ontario amusement-device operating standards, not preference — and they are the reason a licensed operator is worth booking.
Setup & Site Prep
Setup space and site preparation
We need a level area with clearance on all sides, a clear path with a gate at least 36 inches wide, and a power source within 100 feet.
Normal... or Something We Should Check?
Some inflatable behaviour looks strange but is completely normal. Other signs mean play should stop immediately.
Normal
Keep playing.
- Air escaping from certain seams
- Blower running continuously
- Some movement while riders bounce
- Water dripping from a wet inflatable
Stop & Check
Clear riders, look it over, call us if it repeats.
- Inflatable suddenly becoming soft
- Blower repeatedly shutting off
- Breaker or GFCI repeatedly tripping
Stop Using
Everyone off, shut the blower down, then call us.
- Anchor or tie-down becomes loose
- Visible tear affecting inflation
- Electrical connection is wet or sitting in water
- Inflatable begins shifting or lifting in wind
The Full Rules Live in the TSSA Knowledge Hub
These rental-day answers cover the immediate safety calls. The complete Ontario amusement-device rules, permit checklists and our licence number are documented in the TSSA Knowledge Hub — start there for venue paperwork, public-event permits and compliance proof.
Everything You Need for Rental Day
From preparing your yard to handling changing weather, find straightforward answers from an experienced Ontario inflatable rental company.
Inflatable & Blower Help
Inflation, airflow, blowers, power and electrical troubleshooting.
Most rental-day calls come down to air or electricity. Learn what a healthy blower sounds like, how far power can travel, and what to check first when a unit starts to soften.
- Soft or sagging units
- Blower stopped
- Breaker and GFCI
- Cord length
Water Slide Help
Water flow, hoses, water pressure and wet inflatable questions.
Wet units add a hose, a tap and a drainage path to the setup. Here is how to get steady flow to the top and keep the landing area from turning into a puddle.
- Low water pressure
- Hose connections
- Pooling water
- Drying and pickup
Weather & Wind
Wind, rain, storms and changing weather conditions.
Wind is the single biggest reason an inflatable has to shut down. Know the thresholds, the shutdown steps and when play can safely resume.
- Wind limits
- Rain and wet vinyl
- Lightning
- Restarting after a storm
Safe Use
Supervision, rider rules, capacity and safe inflatable use.
A supervising adult is the safety system. These are the rider rules, group sizes and habits that prevent almost every inflatable injury.
- Supervision
- Rider limits
- Age and size mixing
- Shoes and loose items
Setup & Delivery
Access, space, power, surfaces and what to expect when Redline arrives.
What our crew needs, how long setup takes, and the measurements worth checking before delivery day so nothing gets discovered in your driveway.
- Gate width
- Level space
- Surfaces
- Delivery windows
Ontario Safety
Rental-day safety decisions: anchoring, weather stops, and when we make a safety call.
These are the immediate safety answers for rental day — why anchoring matters, what to do if a tie-down loosens, and why we may pause an inflatable mid-event. The full Ontario amusement-device rules, permit guidance and our licence live in the TSSA Knowledge Hub.
- Anchoring
- Loose tie-downs
- Safety calls
- Public-event permits
Before You Book
Planning, setup requirements and common inflatable rental questions.
Guest counts, age mixes, delivery fees and timing. Sort these out before booking and rental day gets a lot quieter.
- Choosing units
- Guest counts
- Delivery areas
- Deposits
Troubleshooting Guides
Step-by-step help for common rental-day problems.
Short, ordered walkthroughs for the problems we actually get called about, written so you can follow them one-handed while the party carries on.
- Losing air
- No power
- No water
- Damage
Answers People Need Most
The questions we field most often on a Saturday afternoon, answered plainly.
Inflatable & Blower Help
Why Is My Bounce House Losing Air Even Though the Blower Is Running?
Almost always airflow, not a leak: a blocked intake, a partly detached inflation tube, or an open deflation zipper letting air out faster than the blower puts it in.
Power & Electrical
Why Does My Breaker Keep Tripping When I Plug In an Inflatable?
The circuit is sharing load. Each blower needs its own 15-amp circuit with nothing else drawing from it, and one heavy-gauge cord instead of two chained together.
Normal Behaviour
Is Air Supposed to Escape From Bounce House Seams?
Yes. Commercial inflatables are designed to leak air continuously, which is why the blower never shuts off.
Water Slide Help
Why Isn't Water Reaching the Top of My Water Slide?
Usually pressure, not the slide. Shut off other outdoor taps, straighten every kink, and open the tap fully at the house.
Weather & Wind
How Windy Is Too Windy for a Bounce House?
Sustained wind above 25 km/h means riders come off and the unit gets shut down, gusts included.
Weather & Wind
Can You Use a Bounce House After It Rains?
Once the rain stops and the surfaces are towelled off, yes. Wet vinyl is the hazard, not the rain itself.
Safe Use
Can Adults Use a Bounce House?
On adult-rated units, yes. The rule that matters more is never mixing adults and small children in the same session.
Setup & Delivery
How Much Power Does an Inflatable Need?
One standard 15-amp household circuit per blower, with the outlet inside 100 feet of the setup area.
The 5-Second Party Check
Every so often, take five seconds and make sure everything still looks right.
- Adult actively supervising?
- Inflatable fully inflated?
- Blower running normally?
- Weather still safe?
- Riders following the rules?